How affordability software is reshaping the customer journey

The growing sophistication of affordability software has the power to transform the way lenders interact with customers, but organisations should avoid an over-reliance on technology, experts warn. Affordability software automates whole elements of the creditworthiness assessment process when considering finance applications, to effectively deliver a self-service solution to customers that slashes approval times from days to minutes. In addition, the risk of default can also be reduced because of the sheer scale of the customer information collected directly from their bank accounts for analysis.

How affordability software is reshaping the customer journey

Mar 27, 2018

The growing sophistication of affordability software has the power to transform the way lenders interact with customers, but organisations should avoid an over-reliance on technology, experts warn. Affordability software automates whole elements of the creditworthiness assessment process when considering finance applications, to effectively deliver a self-service solution to customers that slashes approval times from days to minutes. In addition, the risk of default can also be reduced because of the sheer scale of the customer information collected directly from their bank accounts for analysis.

Why open banking creates a new landscape for asset finance

A new era in finance has started as the deadline passes for major banks to comply with new open banking legislation that promises to revolutionise consumer and business funding. In truth, the revolution has started with a whimper rather than a bang, as many of the major banks have secured an extension beyond the January 13 deadline for the new regulations, but over the long-term, it has the potential to change how businesses and consumers source finance.

Why open banking creates a new landscape for asset finance

Jan 11, 2018

A new era in finance has started as the deadline passes for major banks to comply with new open banking legislation that promises to revolutionise consumer and business funding. In truth, the revolution has started with a whimper rather than a bang, as many of the major banks have secured an extension beyond the January 13 deadline for the new regulations, but over the long-term, it has the potential to change how businesses and consumers source finance.

Interactive video will enhance your interaction with finance customers

Interactive video ticks many boxes when it comes to auto and asset finance. The technology feeds growing demand for video content among consumers because it can deliver personalised and relevant content in a way that is interesting and engaging. This is important when it comes to dealing with technical or dry content. If a video can make things simpler and easy to understand for the viewer, then the more compelled they are to respond to it.

Interactive video will enhance your interaction with finance customers

Nov 01, 2017

Interactive video ticks many boxes when it comes to auto and asset finance. The technology feeds growing demand for video content among consumers because it can deliver personalised and relevant content in a way that is interesting and engaging. This is important when it comes to dealing with technical or dry content. If a video can make things simpler and easy to understand for the viewer, then the more compelled they are to respond to it.

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Boards need battleplan to combat cyber-attacks

More than two-thirds of FTSE 350 boards have never received any training to deal with a cyber-attack and 10% have no plans in place to respond to an incident, UK government research has revealed. Undertaken in the wake of recent high-profile cyber attacks, the survey of the UK’s biggest 350 companies found 68% of boards had not received training despite 54% saying it was a top risk to their business.

Boards need battleplan to combat cyber-attacks

Oct 20, 2017

More than two-thirds of FTSE 350 boards have never received any training to deal with a cyber-attack and 10% have no plans in place to respond to an incident, UK government research has revealed. Undertaken in the wake of recent high-profile cyber attacks, the survey of the UK’s biggest 350 companies found 68% of boards had not received training despite 54% saying it was a top risk to their business.